Visit the AppleStore (without actually going to the AppleStore)
Did you know that you can talk to the same helpful folks at the AppleStore right from your couch? No, don’t call them up and harass them over the phone. Chat with them!
Go to the AppleStore online and select a product. After a few seconds, during usual business hours, you’ll see a “chat” button pop up. I bet you never noticed it before.

A chat box will pop up and you’ll be connected to a live human being! In my case, Pat.

In my case, I was trying to decide between a MacBook and 13” MacBook Pro

After a few minutes, I actually settled on the MacBook Pro because of a few features that I hadn’t thought of: backlit keyboard and twice the RAM capability. Pat helped me get there.

After a few minutes, I was sold.

Hope the wife likes it…